Dear HR,
I am writing in regards to apply for Job in your organization. I am having experience in hospitality industry and experience working with guests. I can provide the type of service that keeps them coming back. I have excellent public relations skills with the ability to handle complaints in an efficient and professional manner that is satisfactory for both the guests and the establishment.
I have the ability to oversee other staff members and ensure everyone is meeting their obligations and that daily operations are running smoothly. I believe employees should offer exceptional customer service in all situations even when things get a little hectic. If the staff is having problems performing their duties or dealing with a guest, then I have the ability step in and take care of the situation in a professional manner.
I have the ability and skills needed to recognize areas of operations that need improvements or updated. In these cases, I can report the problem to upper management and make reasonable recommendations to help make the necessary improvements.
I work well in stressful conditions and I am flexible enough to work different shifts and to cover shifts in an emergency. I have the ability to motivate staff and maintain a clean and organized work environment. I hope that you will consider me a top applicant.
Sincerely,
Syed Obaid
Working with this Hotel as Duty Manager.
Looking the all Front Office operations in Shift. Ensure that the guest has a pleasant stay by supervision of Room allocation, Smooth Check In & Check Out, Special requirements of the guest. Using IDS system
Worked with this company as Customer Relation Manager.
Coordinating and communicating in Nigeria office. Resolving complains of Customer with coordinating with concern person